Another Healthcare and SMS article has popped up on CNN. The August 12 article notes how doctors in the UK are employing SMS technology to remind patients of doctor appointments. The concept of reminding patients of appointments is nothing new, and one company that has been doing this for years is Smart Talk out of Salt Lake City, Utah.
Reminders have been proven to increase appointment attendance and that spells good health and better patient service. Doctors have fewer open slots in their schedule and do not need to reschedule missed appointments. ACS has built telephony and e-mail reminders in to the Health Reminder Assistant.