Another Healthcare and SMS article has popped up on CNN. The August 12 article notes how doctors in the UK are employing SMS technology to remind patients of doctor appointments. The concept of reminding patients of appointments is nothing new, and one company that has been doing this for years is Smart Talk out of Salt Lake City, Utah.
Reminders have been proven to increase appointment attendance and that spells good health and better patient service. Doctors have fewer open slots in their schedule and do not need to reschedule missed appointments. ACS has built telephony and e-mail reminders in to the Health Reminder Assistant.
It is interesteing to note how a small piece of TEXT can be used for doing customer service, tech support and in our case helping people with addictions to recover.
Hummingbytes Inc. (www.hummingbytes.com) lately implemented a SMS based health care system for a local hospital in Massachussetts, USA. People with addiction can send their concerns or questions via TEXT to a US short code. We deliver the message to the hospital on a web front end. Coaches or doctors reply to the SMS from the web, which is then delivered back to the originator on their cell phones. Simple, yet far reaching solution and most of all anonymous !
There are lot of other applications that can be created with SMS on one end and the web on the other end. SMS based Q&A system for conferences, SMS based technical support etc.
Posted by: Kris Subramanian | January 17, 2009 at 11:51 AM
HummingBytes Alerting System
Patient recruitment companies are using HummingBytes alerting system (part of their communication cloud technology) to send periodic scheduled alerts via VOICE, SMS / TEXT and EMAIL. Patients opt-in for their preferred mechanism by calling into a IVR system, or sending a TEXT to their shortcode or sending a email.
HummingBytes core product IIG is a communication cloud. The cloud offers services for telephony, SMS / TEXT, Email, IM as the suite of communication offerings. HummingBytes builds applications for its client using their cloud.
Posted by: Kris Subramanian | October 28, 2009 at 11:00 AM
Other than being a doctor what are the other positions in today's healthcare industry that post good pay and revnue throughout the years. I am trying to decide a course of action or employment in the healthcare field and trying to find information on incomes related to such field. Anyone have any ideas??? I'm lost!!
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Another Healthcare and SMS article has popped up on CNN. The August 12 article notes how doctors in the UK are employing SMS technology to remind patients of doctor appointments. The concept of reminding patients of appointments is nothing new,...
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