In recent months thee has been a bloom of projects that use SMS to alert local government of local needs. Love Lewisham is one of these projects where residents of a London Suburb keep their local authorities abreast of everything from burnt out laps to graffiti using their cellphones and the internet. New York has the 311 system that is telephone based, and now the city of Amsterdam's Geuzenveld district are employing geo-tagging on maps to alert their local officials of publics works that need attention.
These technologies are perfect examples of how local municipalities can get their local citizens involved in keeping the community safe and clean. By tapping the millions of eyeballs the city governments become aware of challenges and overcome them in a much more efficient and cost effective manner. Not only do these systems speed results they also let officials know what the most important issues, and areas are via aggregation of complaints.